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In a statement, a spokesperson for the chain says the company is shocked and disappointed, also pointing out the franchisee is retraining staff and the six team members in the video have been fired.
Reese says he decided to release the video after reaching out to corporate Taco Bell, but the only response he got was an offer for a $20 gift card.
originally posted by: shawmanfromny
a reply to: MisterSpock
I think this guy has a HUGE reason to "drag the companies name through the mud on social media."
originally posted by: Blaine91555
a reply to: shawmanfromny
Looks to me like Taco Bell did the only thing they could do. They fired them. I'm not for punishing a business for actions by employees the company had no part in. It's dishonest to blame Taco Bell.
The police though, need to charge them all with assault and follow through. Punishment is their job.
originally posted by: TheConstruKctionofLight
a reply to: shawmanfromny
...
What more should the Franchisor do, shut the branch down? Not going to happen - making too much money for them.
...
originally posted by: Puppylove
a reply to: Blaine91555
It's not punishing the company for the actions of their employees but for how they responded to the actions of their employees. The offered a 20 dollar gift card and are refusing to cooperate in a complete legit assault case.
Had they assisted in the case and offered to pay his medical bills and a bit more to cover other expenses he might have from the incident then sure I'd agree.
Firing the employees is simply not enough. How they respond reflects on them as a business. They can do everything possible to do as little as they can to rectify the situation, but if they choose to do so, then they deserve the negative repercussions of that.