Pizza Hut manager refuses to open for Thanks Giving, gets fired! Happy Thanks Giving Corporate Ameri

Wouldn't it be more cost effective to keep it closed for thanksgiving? I couldn't see a whole lot of customers coming in on a day that's usually reserved for the traditional family dinner, it's just money and food down the drain IMO.

reply to post by Thecakeisalie


You would be surprised how many people do eat at fast food joints on the holidays. There were quite a few 16 years ago, I am sure there are a lot more these days with the crap economy.

reply to post by Thecakeisalie



My in-laws quit cooking some time ago for Thanksgiving and are now going to various places that offer a "Turkey Buffet". We went with them one year and it was like going to Wal-Mart at midnight on Black Friday. Elbow to elbow does not even begin to cover it. I kid you not. It was sad in a way because it seemed to be mostly elderly folks. I pictured most of them with children who were busy with their own little families and they just didn't see the point in cooking a whole turkey dinner for just the two of them.

Of course I was assuming... but that is the distinct feeling I got what I saw it. It was a heavy feeling regardless and it made me want to cook and invite all of them over myself.

But yes. A LOT of people do go out.

Personally? I support this manager.

If you close for one day for thanksgiving your business will still be there the day after, ready to start trading again.

Corporate mentality sickens me.

Out of 400 people, we had maybe a dozen actually complain each year. The rest showed up out of upward loyalty to our management team.

haha. If you want to believe that as management, to feel better. They show up because they need the pay.

We're hurting for heroes when some dufus Pizza Hut manager gets elevated to this status for refusing to work on Turkey Day.

Sorry about the 'dufus' thing....I'm sure he's a good guy.

TKDRL
reply to post by Thecakeisalie

 

You would be surprised how many people do eat at fast food joints on the holidays. There were quite a few 16 years ago, I am sure there are a lot more these days with the crap economy.

Last Thanksgiving, while heading to dinner at my sister's house, I passed a McDonalds. There was a fairly long line at the drive-through. How depressing!
"What'd you have for Thanksgiving?"
"A Big Mac."

Sorry! Back to the thread!

reply to post by starfoxxx


I volunteered to work today, if I didnt I would have been forced to come in since I have low seniority. .. however I am happy to work today since its doubletime holiday pay. I say if you force people to work a holiday, compensate them!

The manager was offered his job back. I guess Pizza Hut did not like the bad press.
www.cnn.com...

silverflame
The manager was offered his job back. I guess Pizza Hut did not like the bad press.
www.cnn.com...

edit on 28-11-2013 by silverflame because: (no reason given)

Score one for entitlements.

silverflame
The manager was offered his job back. I guess Pizza Hut did not like the bad press.
www.cnn.com...

edit on 28-11-2013 by silverflame because: (no reason given)

WOW, thats great news!!

Just updated this morning
updated 7:34 AM EST, Thu November 28, 2013

Maybe Pizza Hut really felt bad about this?

Pizza Hut's corporate office told CNN the franchise "made a serious error in judgment, one which we hope to help remedy."

www.cnn.com...

silverflame
The manager was offered his job back. I guess Pizza Hut did not like the bad press.
www.cnn.com...

edit on 28-11-2013 by silverflame because: (no reason given)

Goes to show what a little publicity can do. They should offer him an exec position at corporate, he sounds more humane than probably the whole lot of them.

I used to run a Holiday Inn Express hotel. They had a system that basically, if a customer complained through the correct channels they would provide whatever compensation they saw fit, and then invoice you for it when you paid your monthly royalties and fees.

SOP in franchise management. In the end the "corporate" goal is to maintain integrity of the brand name (preferrably improve upon it, if you can leverage against your franchise owners by providing solid bottom line returns).

bigfatfurrytexan
I used to run a Holiday Inn Express hotel. They had a system that basically, if a customer complained through the correct channels they would provide whatever compensation they saw fit, and then invoice you for it when you paid your monthly royalties and fees.

SOP in franchise management. In the end the "corporate" goal is to maintain integrity of the brand name (preferrably improve upon it, if you can leverage against your franchise owners by providing solid bottom line returns).

So you think they gave him his job back to keep the brand name in good standing,
or is there more to it?

Maybe they really are good people, and saw the error of their ways?

since when are employers obligated to give the day off?
it sucks when you have to work a holiday but this is nothing new.

im sure handbooks get handed out to all new employess outlining the days closed. my foundry did. i had to sign a paper saying i recieved it and read it.
there were plant shutdowns around the holidays and it was posted in all departments and there was always a disclaimer at the bottom of it. it would have a list of all critical departments that had to work.

thats how it goes. i worked crazy hours there.

about the people that complain about being away from their family. all year long these guys would complain about their wives and do anything they could to get out of being with them. they would all get together at the single guys house to drink beer and cook out. they would get together to go to gentlemans clubs. they would complain about how their wives rag on them.
then, all of a sudden at thanksgiving time when it was time to work the holiday they complained about being away from the wife.
it was a joke.

i think it sucks that people have to work on the holidays but i dont feel bad. i had to work the holidays.
thats the way it works when you are an employee.

Restaurants and some other establishment are open on these days, im sure if he knows his job, he should know they would be open on those days.

He probably got fired for more than this, but this guy is leeching of attention and trying to pin this on the "evil corporate pigs".. much as i hate them, i don't think its their fault.

Find you "hero" somewhere else, this guy is clearly not it.

i have worked on Thanksgiving. Get over it.

reply to post by ColeYounger


Thanksgiving for me is mainly concentrated around dinner time, what to eat for the rest of the day?

luciddream
Restaurants and some other establishment are open on these days, im sure if he knows his job, he should know they would be open on those days.

He worked their 10 years, I'm not saying the guy is a go getter, or a hero, but they were never opened on thanksgiving, this was new to him..

starfoxxx

bigfatfurrytexan
I used to run a Holiday Inn Express hotel. They had a system that basically, if a customer complained through the correct channels they would provide whatever compensation they saw fit, and then invoice you for it when you paid your monthly royalties and fees.

SOP in franchise management. In the end the "corporate" goal is to maintain integrity of the brand name (preferrably improve upon it, if you can leverage against your franchise owners by providing solid bottom line returns).

So you think they gave him his job back to keep the brand name in good standing,
or is there more to it?

Maybe they really are good people, and saw the error of their ways?

If you understood the way franchises worked, you likely wouldn't even consider such sillyness.

The pizza hut that this dude worked at is owned by another company. THey own/operate a pizza hut. In their agreement they get access to the cheaper, bulk bought pizza inn product, the national advertising campaigns, the brand recognition, and other similar perks. As well, they will likely get some support in areas like training and revenue management from various area managers and quality inspectors that help ensure the viability of your establishment (self preservation ont he part of Pizza Hut).

In return, you are held to certain contractual obligations. Like the quality standards, maintaining a decent building, participation in certain discount campaigns, etc. You will pay a royalty fee in exchange for all of the above. And in the margins of your costs (food, utilities, wages/compensation, royalties, and taxes) you have profit. LIkely in the neighborhood of 10-15%.

One of the obligations of the franchisee is to promote the brand. Sure, as the owner of the establishment you could take a stand. But the risk is that you lose your brand and then have to figure out the entire business from there on your own (buy a POS system, secure vendors and recipes, replace the signage and collateral that was removed when they pulled your brand flag from you, then market your establishment that, to the outside observer, now looks like a business in decline).

Business is not about doing what feels good. Because what feels good may not be ensuring employment for people next year. You have to make money to pay wages. And in a business with 10% GPM, asking for anything else is just plain wrong.

luciddream
Restaurants and some other establishment are open on these days, im sure if he knows his job, he should know they would be open on those days.

He probably got fired for more than this, but this guy is leeching of attention and trying to pin this on the "evil corporate pigs".. much as i hate them, i don't think its their fault.

Find you "hero" somewhere else, this guy is clearly not it.

i have worked on Thanksgiving. Get over it.

edit on 11/28/2013 by luciddream because: (no reason given)

Not only are we open today, but we have had to extend hours and set up overflow seating to accomodate our reservations. If no restaurants were open, imagine how many people would be stuck eating convenience store nacho's for thanksgiving.