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originally posted by: schuyler
originally posted by: ColeYounger
a reply to: SeriouslyDeep
"The customer is always right."
What a load of crap that is!
It's correct, but simply misunderstood. It means "The customer knows what the customer wants to buy." He is "right" in that statement. So if he goes to the hardware store and wants to but a widget, but the store doesn't have a widget to sell, the customer will go elsewhere. It has nothing to do with the employee taking abuse. That is an unfortunate and simplistic interpretation that many people make that leads to all sorts of confusion. Managers and employers who insist on this interpretation are just plain stupid.
originally posted by: SeriouslyDeep
Youll understand when youre older.
“Down through all of eternity the crying of humanity, tis’ then when the hurdy-gurdy man comes singing songs of love.” – Donovan