Windows 10 KB5014699 The Update from Hell ...Now more Hell with KB5015807

When all else fails I recommend people learn How to perform Windows 11/10 in-place upgrade

This is essentially a way to reinstall Windows without losing your programs or personal files.

Also recommend learning your PC, it's hardware etc, and getting drivers directly from the manufacturer. The default microsoft drivers are often a one size fits all solution, the bare basics to make sure your PC runs.

Again, when possible always get the official hardware drivers from your manufacturer.

In saying that 'if it aint broke, don't fix it.'. If your PC is working as you want it to, then leave it alone. Don't update drivers unless it is necessary.

Learn what things like system restore are and how to use them. Sometimes a rollback to a previous 'restore point' can undo any problems relating to something you just installed.

Also Windows 11 is a optional update, you also need a PC that can support it as it needs some hardware specific things to even install meaning it's virtually impossible to install on older computers without some messing about. If it is installed on your PC then three things, your PC supports windows 11. It's a new PC and came wit Windows installed. Whether you realise it or not, you've somehow authorized your PC to install Windows 11.

It won't install itself over an existing copy of Windows 11.

Honestly unless you've bought a PC with 11 on it, or are pretty good with PC's and know your stuff I'd recommend avoiding 11 and sticking to 10. It's not a bad OS, but it is clearly 'unfinished' and still being refined. I'm using 11 myself by choice, but I'm a tech guy who knows his stuff.

As for Windows Update issues, well they happen. MS tends to be pretty quick with fixes though. Had the update issue myself the other day, some apps broke as a result. But there was already a new Windows update that fixed it. Installed, rebooted and POW! PC and my apps were fine again.

billions of computers out there, and while similar or identical, no two PC's are the same. so yeah from time to time you're gonna hit some bumps. Those bumps won't be as bad if you get some basic know-how. Just because computers are easier to use for the average person, they're still complicated beasts under the shiny basic GUI.

Is your CPU, AMD or Intel? what model? nVidia or AMD GPU? Which outta the hundreds of companies makes it? My Gigabyte RTX 2060 is not the same thing as your MSI RTX 2060. Similar things with different clock speed, memory amounts, bandwidths etc etc. Your PC is more than just a HP or Dell.

Out of the thousands of different motherboards that support your CPU, what make and model is yours?

Point is your mileage is always going to vary. It's impossible for any company to make a patch or piece of software that will work 100% perfect for everyone because there is too much variety out there and they need to make a one patch fits all solution.

Google is your friend. So to speak. Got problems, need info. A two second web search can often find you the answers quickly.

If your HDD is always at 100%, then you could have a bad windows install, or worse your HDD is busted and dying. Could be other things.

Friends Dell laptop he had 'upgraded' from Window 7 to Windows 10. And his HDD was always at 100%. He was clueless. I 'clean' reinstalled Windows 10 and the issue went away.

Mind you his mechanical drive was indeed stuffed too. But installing windows properly keep it going until we got a new drive. He had been using his PC for months despite the HDD being 100% activity all the time ad being horribly slow.

Came to the conclusion he essentially killed his HDD by being a complete noob with PC's and not fixing the issue as soon as it started, because he kept on using it like a normal PC like noting was wrong. (He knew his PC was slow but had no idea the HDD was 100% despite the activity light always being on....)

Learn to be that person who does more and knows more than just turning the computer on and opening a web browser.

If you cannot be that person, if you cannot google up a fix for yourself, then take it to a shop and let a professional fix it for you is my advice.

a reply to: AtomicKangaroo

Thanks for all that info.
I noticed on our old Win10 desktop---newly fixed with a RESET---that the update from hell installed perfectly.

And I am not totally sure, but it seems to me that Win 10 is slowly starting to look more like Win 11.

FTR, I was totally against Win11 when it first rolled out, but now that I have my new desktop I like it much more than Win 10.

I hope to keep both these desktops for many more years. Having a backup like this gives me some peace of mind.
When Win10 is no longer supported by M$.

originally posted by: Encia22
a reply to: DontTreadOnMe

Yep, good call! And good luck!

Since that older laptop is now running smoothly...we're going to wait until at least the weekend to attend to the fix.
Hopefully, M$ will fix the update. and there will be no issue.

When a new update comes up for windows 10 I always put the update on pause for at least a couple of months. Giving Microcrap enough time, supposedly, for them to fix the issues with their updates.

a reply to: ElectricUniverse

Yes, should have done a longer wait.
We usually wait a week.
But for these major updates...longer does seem to be better. Esp. on older machines or those already having performance issues.

originally posted by: DontTreadOnMe
a reply to: AtomicKangaroo
When Win10 is no longer supported by M$.

From The Verge

Microsoft is ending support for Windows 10 on October 14th, 2025.

Oddly, it happens that will be on my brother's birthday... he's a major mathematical genius/geek. I got the short end of the gene pool stick. Yet, he still can't boil an egg.

a reply to: DontTreadOnMe

Very good, I think that should be long enough for a fix to be released.

It’s unbelievable how MS gets away with forcing you to update. There is no way to disable it.

a reply to: nOraKat

It is their product.
I'm not happy about the way Updates work since Win 7.

But I know if I was unhappy enough, there are other options.

All I know is MS if given the chance would LOVE to push things to S mode only for real. They all want the 'phone' model of renting. The reason it works on a phone is because it's a PHONE. Most people don't dial the phone company and wish it could do this or that nor do they expect it to they use it to communicate.

The marketing team behind smartphones are completely out of touch with reality trying to mimick it as a replacement to a desktop as those users mostly never had one perhaps a crappy laptop at best but it did the job to convince investments to go after the phone crowd rental mindset.

Nothing but a bunch of "Red baby diaper dopers!"

I did not see it in the thread (But I may have missed it) Did you follow the commands listed in the MS support document you link? I do not have Home Edition but technically these commands should work on Home without issue. I have fixed many a client machine with these two commands as they are both quick and a less nuclear option of restoring your machine to default or flat out re-imaging it.

You can pause your Windows 10 home updates for a total of 7 days which seems kind of short considering the issues MS has with their updates. Its the reasons I never patch any servers the week of Patch Tuesday. I tend to do them out the end of the month in case there are any Out-of-Band updates



In the search box on the taskbar, type Command Prompt, and right-click or press and hold Command Prompt (Desktop app) from the list of results. Select Run as administrator, and then select Yes.

Type DISM.exe /Online /Cleanup-image /Restorehealth (note the space before each "/"), and then press Enter. (Note: This step may take a few minutes to start and up to 30 minutes to complete.)

After you see a message that says "The operation completed successfully," type sfc /scannow (note the space between "sfc" and "/") and press Enter.

After you see a message that says, "Verification 100% complete," type exit.

a reply to: SortingHat

As long as I can function clearly, I will not rely on my phone for the internet.
I forsee generations of people with bad eyes from using a phone as a computer screen.

Give me my 24" inch monitor any day....

a reply to: Encia22

Well, #2 fixed something, but not the something needed to install the Update from Hell.
Maybe move on to #3 tomorrow......

Anybody have any experience with Techie Savi on YT?

He has a link that will supposedly fix this...but before I try the link....
htt ps://www.youtube.com/watch?v=0lDZPFFSGMc




NOTE: note on TechSavi link, which I have disabled
www.abovetopsecret.com...

a reply to: DontTreadOnMe

Ok, pe|haps it will be third time lucky.

a reply to: DontTreadOnMe

I've never come across that YT channel. I don't like that there's no accompanying vocal explanation. With 13k followers and 500 views I would have expected some feedback, but there aren't any.

The channel seems dedicated to "fixes", mainly for gaming. I'm not knocking it, but I'm not totally convinced either.

As to the fix:

There is a batch file to run. Batch files are simply text files with a .bat extension and are just a series of instructions that windows understands and performs.

I haven't downloaded it, but from the video, I can see what it's doing. Basically, it's stopping some running services and then making changes to some system drivers associated with Windows Update service. I'm not an expert on those packages, but I think it's a hit and miss, hoping to fix some corrupt drivers.

The second file to run appears to be the Updater itself. In the end I'd like more info from the author. Is it a home-grown batch file or just something regurgitated from somewhere else?

In the video description there are links to a personal website, discord and other SoMe sites. I would explore those to see what kind of feedback he/she gets and if those "fixes" actually work.

As always, this is my 2 cents and a second opinion is always welcome.

In the meantime, if you've downloaded the fix, it would be helpful for everyone here if you could post the contents of the batch file as a text dump.

Just rename the file, giving it the classic .txt extension. It can do no harm in that state. Windows won't run instructions from a txt file without the bat extension.

originally posted by: Encia22
a reply to: Gothmog



I saw your link and it looks like a neat tool. However, reading through the comments I think it may not work with the Home Edition that DTOM has. Perhaps, the only option is to use the metered solution on a wifi connection... at least that's what the author, Brink, seems to suggest.

Read his last comment on page 10: www.tenforums.com...

Yes, it did not work on the laptop Win10 Home.
Looking through your link.
SIGH

a reply to: Encia22

No, I think we will not be trying that!
Thanks, Encia!

a reply to: Kratos77

You can pause your Windows 10 home updates for a total of 7 days which seems kind of short considering the issues MS has with their updates.

That's the thing.
You cannot do a pause when this update is in this endless cycle.
It says RETRY...you retry...it fails....etc.etc.

And, we always wait as well.
Usually at least a week.
This problem has been a KNOWN issue on M$ since April, 2022.

a reply to: DontTreadOnMe

I'm saddened to hear of all these woes you're having, DTOM.

I wish we could figure out what's actually wrong with the laptop.

If you reach the end of the line, perhaps you could try that YT fix as a last resort. The worst that could happen would be that you have to reinstall windows.