HAHAHAHAHAHAHA!
I have health insurance through my employer. I was however curious about the new insurance marketplace so I thought I'd take a look.
Three days ago I attempted to create an account.
First, I entered my state and hit the button to proceed to create a "Marketplace Account." I was redirected to a page that told me there are a high
number of users, but please don't leave this page or I'd lose my place in line.
After about 20 minutes I was forwarded to a page where I could create a "Marketplace Account." I entered my name, email address, created a username
and password. I was asked to choose and answer three security questions. I chose and answered all three, each question AND answer not at all similar
to the others. At this point I was forwarded to a page that said:
"Important: Your account couldnt be created at this time.
Please note that two or more answers to the security questions cannot be the same. You must provide distinct answers to the chosen security
questions.
Please wait a few moments and try again."
So I went back and started over. Chose three security questions with three very different and distinct answers, and again I'm forwarded to a page
that says:
"Important: Your account couldnt be created at this time.
Please note that two or more answers to the security questions cannot be the same. You must provide distinct answers to the chosen security
questions.
Please wait a few moments and try again."
So I try a third time. Guess what?
"Important: Your account couldnt be created at this time.
Please note that two or more answers to the security questions cannot be the same. You must provide distinct answers to the chosen security
questions.
Please wait a few moments and try again."
Later that night, without changing the security questions and answers at all, I was FINALLY able to create an account.
After creating an account you get a confirmation link emailed to you. I "activated" my account via the confirmation link, which redirected me to the
login page.
Now, and for the past three days, the image above is what I'm seeing when trying to log in. I know my username and password are correct, because the
combination is something I use often - but in case I made some ridiculous mistake, I attempted to retrieve both my username and password via the links
provided on the login screen. Both claim to have sent an email to me, but I've yet to receive a single email after multiple attempts.
I've spoken with an agent via the Live Chat option on multiple occasions, but they have been absolutely no help at all. Usually it's something along
these lines "we're sorry but we're experiencing 'glitches' with the site. Please try again during non-peak hours."
I've had the same results at 3:00 in the morning, 9:00 in the morning, 1:00 in the afternoon, etc etc etc.
So here you have it folks, the BIGGEST joke in the history of the US.