ARGGGGGH my phone is broke!

This will be my 3rd HTC evo3d! Today I woke up to the soft keys being unresponsive, had to write every pperson in my phone list down on paper, did a factory reset.

Has anyone else experiened issue with the soft keys giving out? Lucky for me I am in warrenty. a certain phone company which i wont name but with all the money they are collecting from my "truely" unlimited plan wont fix it and want me of course to file a claim and buy a new phone for a 100 bux ( which isnt bad)! Anyoone else experience any issue with soft keys?

reply to post by EmceeTrick


Let's just hope your provider has a seamless warranty program. Most of the time the customer ends up with no phone for a few days.

I really dislike the telecom companies, but I crave their product.

They win.

Nope. HTC makes excellent devices, so if this continues to happen to you I would look at how you treat your device, and not look for a fault with the device itself. You mention this is the 3rd time, but when I look for this issue I don't find anyone else reporting it. You're probably unknowingly doing something with this device (even having it in an inappropriate, high humidity environment like a hot bathroom while you're showering..) that is causing this problem.

Also, if you choose to back your contacts up with Google, which you should be doing anyway, you don't have to back up contacts - they will auto sync from your gmail account when you set up another device.

Same goes for apps, you can back them all up easily.

I have a lot of experience with Android devices, and from what I've seen over the years it tends to be people who treat their phones harshly that have continual problems. I have a friend who breaks his phone every couple of months, and of course it's always the phone's fault.. Funny thing is I had the same phone and it lasted a couple of years before I sold it to upgrade. He went through 3 or 4 in the same timeframe..

Originally posted by TinkerHaus
Nope. HTC makes excellent devices, so if this continues to happen to you I would look at how you treat your device, and not look for a fault with the device itself. You mention this is the 3rd time, but when I look for this issue I don't find anyone else reporting it. You're probably unknowingly doing something with this device (even having it in an inappropriate, high humidity environment like a hot bathroom while you're showering..) that is causing this problem.

Also, if you choose to back your contacts up with Google, which you should be doing anyway, you don't have to back up contacts - they will auto sync from your gmail account when you set up another device.

Same goes for apps, you can back them all up easily.

I have a lot of experience with Android devices, and from what I've seen over the years it tends to be people who treat their phones harshly that have continual problems. I have a friend who breaks his phone every couple of months, and of course it's always the phone's fault.. Funny thing is I had the same phone and it lasted a couple of years before I sold it to upgrade. He went through 3 or 4 in the same timeframe..

edit on 20-2-2012 by TinkerHaus because: (no reason given)

My phone is in mint condition though... its never dropped its never been wet.. the only thing i can think of that for some reason the charger is causing if its plugged in to long.