Need Help - updating / Installing a Driver.

Well I'm home.

I can't keep this thing booted long enough to run anything.

I wanted to try combofix, but it keeps rebooting, before I can even DL combofix.

I'm just reinstalling W7 - formatting the HD this time...lol....

how in the heck did I do this....

I installed w7 again... BTW, I don't think I formatted the HD again.... lol

anyway, now I'm installing drivers... but when I went to programs / uninstall ( just wanted to see what was there) there was nothing listed.. ?

hmmmm I'll keep playing.

Is your "All programs" window blank too?

If so there is something about it here

reply to post by davespanners


They're fixed now.... dl'd all programs and drivers.

DL'd all windows update, however when I went to restart computer, got the IRQL-driver not less or equal error again.

and AVG found two troajans...

arghhhhhhhh

reply to post by elevatedone


I really would format and start from scratch if I were you, it sounds like it's becoming a nightmare!

reply to post by davespanners


thats what I did tonight... lol.... I reinstalled 7 again... however got the DRiver disc to work and DL, however AVG found those two Trojans... I cant remove them.

I think I'm gonna wipe the drive, and then reinstall W7, that should clear the Trojans, right ?

reply to post by elevatedone


If you just delete the data in the drive then you may still have viruses hanging around in the boot sector so you will have to reformat it.

Here is a video of where the format options are

did you run the getsusp file I mentioned earlier?

I went through the same thing a few months back on my sisters machine, tried everything for like a week,
ran getsusp and had it fixed in 15 mins.

just a thought

reply to post by youdidntseeme


not yet... I've tried everything going down the list....

I appreciate your help though.

If the silly laptop is still under warranty... return it ...welcome to RMA hell.

I would recommend dual booting with Linux once you get Windows 7 fixed. Linux doesn't get viruses and malware. Ubuntu is extremely easy to use. You won't regret it.

Thanks for all the advice.

This was the inlaws laptop, so they decided to just let me take it to a shop.

They formatted the drive and installed W7. It's as good as new again.

Happy New Year.