LETS READ A LITTLE ABOUT THE DC POLICE DEPT SHALL WE.
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About the MPDC
One of the ten largest local police agencies in the United States, the MPDC is the primary law enforcement agency for the District of Columbia.
Founded in 1861, the MPDC of today is on the forefront of technological crime fighting advances, from highly developed advances in evidence analysis
to state-of the-art-information technology. These modern techniques are combined with a contemporary community policing philosophy, referred to as
Customized Community Policing. Community policing bonds the police and residents in a working partnership designed to organize and mobilize residents,
merchants and professionals to improve the quality of life for all who live, work, and visit the Nation's Capital.
Chief of Police Cathy L. Lanier serves as the Chief Executive Officer of the department. The Chief is responsible and accountable for all activities
involving the Metropolitan Police Department and establishes professional standards that maintain a higher level of integrity and ethical conduct than
is generally accepted of others.
mpdc.dc.gov...|31417|
About OUC
The mission of the Office of Unified Communications (OUC) is to provide a fast, professional, and cost-effective response to emergency and
non-emergency calls in the District. The OUC was created in fiscal year 2005 and consolidates the emergency 911, non-emergency and 311 call activities
from the Metropolitan Police Department (MPDC), Fire and Emergency Medical Services (FEMS), and customer service operations.
The OUC provides centralized, District-wide coordination and management of public safety voice radio technology and other public safety wireless
communication systems and resources. The OUC performs the following:
Develops and enforces policy directives and standards regarding: public safety and non-public safety communications; operations and maintenance of
public safety and non-public safety voice radio technology; management of the building facilities supporting public safety voice radio technology and
call center technology; and
Reviews and approves all agency proposals, purchase orders, and contracts for the acquisition of public safety voice radio technology and call center
technology systems, resources and services.
As an organization that is tasked with handling all 1.8 million 911 calls that occur in the District of Columbia each year, the OUC carries tremendous
responsibility. In addition to fielding these life-dependent calls, the OUC also oversees all land and mobile radio systems tied to the response
network. Select the links below to learn more about OUC systems, facilities and improvements.
AND MY PERSONAL FAVORITE, TAKE NOTE OF THE DATE AND THE FUNCTION THAT THIS OFFICE PROVIDES.!
March 29, 2010
The District of Columbia Office of Unified Communications Receives National Honor for 9-1-1 Program
(Washington, DC) The E9-1-1 Institute, in conjunction with National Emergency Number Association (NENA), the Association of Public-Safety
Communications Officials (APCO), the National Association of State 9-1-1 Administrators (NASNA), the 9-1-1 Industry Alliance ("9IA") and the
Congressional E9-1-1 Caucus, will present the Office of Unified Communications of Washington, DC, with the Outstanding 9-1-1 Program Award as part of
the 7th annual “9-1-1 Honors Gala” Union Station.
The Outstanding 9-1-1 Program Award recognizes an innovative and forward looking plan to enhance the future viability of public emergency
communications systems. The Office of Unified Communications in Washington, DC demonstrated a record for innovation and high-level performance,
including most recently successfully processing a record setting 10,000 calls on the Inauguration Day of President Barack Obama.
The OUC received 1.3 million 911 calls in FY09, with an average speed of answer of one second. In addition, the OUC’s performance remains well
above the industry standard that 90% of 911 calls be answered in ten seconds. In fact, in FY09 the OUC answered 96.4% of the District’s 911 calls
within 5 seconds and YTD in FY10, the center is trending 98%.
The Office of Unified Communications is responsible for dispatch of the Metropolitan Police Department, as well as Fire and Emergency Medical Services
and the public services within Washington, DC. During the inaugural events, the OUC dispatched from both their new state-of-the-art facility and the
back-up facility, allowing the city to manage the large volume of incoming calls and handle what is perhaps the most high-profile event anywhere.
“The Office of Unified Communications for the District is a model of advanced technology, highly-trained professionals, and equipped to handle
emergency communications for one of the most high-profile communities in the world,” said Gregory L. Rohde, Executive Director of the E9-1-1
Institute. “The City and OUC have truly done a remarkable job to build and operate a 9-1-1 call center ready to respond to all emergencies, big and
small.”
Oh No you dint, oh yes I Did!
[edit on 30-3-2010 by HappilyEverAfter]