Southwest apologizes to mom kicked off flight

Southwest apologizes to mom kicked off flight

www.msnbc.msn.com

A spokesman for Southwest Airlines says the carrier has apologized to a mother who was kicked off a plane along with her unruly 2-year-old earlier this week.

Spokesman Chris Mainz said the airline called Pamela Root on Friday to apologize. He says Root also will receive a refund and a $300 travel voucher.

The crew bounced Root and her son Adam off the San Jose-bound flight because passengers could not hear preflight safety announcements

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Ok...so let me get this straight...the Airlines have been known for keeping passengers in planes on runways for well over 3 hours with no relief or terminal access....

But if you have one "disruptive" child...they will not hesistate to remove you from the plane.
...I have never heard a child become so disruptive that the crew could not function. The engine noise before takeoff is louder than what any noise a child has ever made.
I only hope the Federal Government adopts a better method of treating passengers fairly.



www.msnbc.msn.com
(visit the link for the full news article)

Children shouldn't be allowed on aeroplanes until they are at least 25 years old.

Anyway, it's only a corporate apology, I send them out by the bucketload everyday, it means nothing, she knows that, the airline knows that & frankly who cares ?

reply to post by MBSCSDD


i think the reason this was done was because the passengers couldnt hear safety precautions and procedures over the screaming child. I have no sympathy whatsoever