posted on Sep, 7 2009 @ 04:43 PM
My wife and I went to Wally World this afternoon to be 'trash' for a few minutes and buy some overpriced foodstuffs.
The Wal-Mart is all torn up over here, as I'm sure they are in a lot of places.
While shopping, I tried to engage several employees in conversation about the remodel. I wasn't rude, I just wanted their feedback. Ordinarily,
employees at our wal-mart have been personable and polite.
The employees I spoke with today, just smiled a scared sort of smile and carried about their business. It was totally creepy. The just pretended like
I hadn't asked them any questions at all and walked away.
I thought this was really weird, and just a little scary. It made me think that the employees at Wal-Mart have been instructed to not speak to the
customers. Everything was moved around and there were employees all over moving stuff, but none of them would talk to us.
Now, I know customer service is NOT the strong point of the super center, but this was just way too different than the way things used to be. Has
anyone else noticed this? Are they doing it at your wal-mart too? It almost seemed to me like they were SCARED to talk to me. I'm a fairly unimposing
guy. It's got me a little baffled. It made me think that they were being forced to remain quiet.
Anyone else experience anything like this? (not crappy service, but scared employees)
Edit to add...I don't think it was a language issue. I speak a little Spanish as well, but these were fairly light skinned folks.
[edit on 7-9-2009 by KSPigpen]