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Originally posted by Anonymous ATS
I have an account on ATS with the name ´*&^$#%$##´. I cannot access my account using the password emailed to me. I have tried creating a new account using an alternative email address, and when I received my password I immediately tried to change it in order not to have the same issue. When I did this, copying and pasting the password from the ATS email, I was presented with the ´password incorrect´ message. Clearly there is something wrong.
Originally posted by ListenD
This Anonymous post is contained in this thread but currently being reviewed for T&C. If the Anonymous poster is following this thread, I have a suggestion. Try to manually type in the password sent to you instead of copying and pasting. The password ATS sent you is case sensitive and should be entered just as it is written. A friend of mine recently had the same problem, so this should work. Hope this helps...
Originally posted by Psychopump
Originally posted by ListenD
This Anonymous post is contained in this thread but currently being reviewed for T&C. If the Anonymous poster is following this thread, I have a suggestion. Try to manually type in the password sent to you instead of copying and pasting. The password ATS sent you is case sensitive and should be entered just as it is written. A friend of mine recently had the same problem, so this should work. Hope this helps...
THANKYOU!
You solved a most frustrating problem, in fact I suggest making some kind of notice for new members about it in the initial email. Thanks again, and feel free to delete this off-topic response!