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Boeing reported a massive loss of $6 billion in the third quarter, just hours before a labor vote on Wednesday. The company’s president and CEO, Kelly Ortberg, stated that it needs fundamental changes in its culture to return to the iconic brand it was for decades.
When asked by CNBC about the Starliner problem, Ortberg said, "My gut reaction is that we've got to improve our systems engineering and our design capabilities so that never happens again."
"We need to know what's going on, not only with our products, but with our people," Ortberg said in prepared remarks Wednesday before the earnings call. "And most importantly, we need to prevent the festering of issues and work better together to identify, fix, and understand root cause."
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