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posted on Apr, 15 2023 @ 05:09 PM
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Can anyone help me get in with my regular username Deadlystaringfrog. Google login no longer works. No reply from Djarums



posted on Apr, 19 2023 @ 08:48 AM
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Hi everyone. I disabled Oneall. for the time being. It was getting really expensive for the number of users we have, plus Bill said he was having an issue with the Facebook login. THeir tech support is total garbage too. They didn't write me back at first,and I had to write them multiple times.

As a webmaster I HATE using third party apps with poor customer service because when something is wrong and it takes 5 days for them to reply it reflects badly on the site. It seems like companies these days don't give crap about their customers. I've been in MANY situations with angry site visitors who are waiting on something to be fixed and I'm waiting days to hear back from tech support because it's outside of my control. So until someone from OneAll calls me back and we have a direct contact with someone who can resolve an issue QUICKLY, I am hesitant to use their service again because that's one of those things people will be mad at ATS about and wer're at the mercy of a third parties response time.

I'll check back with them again today though but I'd urge everyone to sign in with their e-mail address. You should be ble to use the e-mail connected to your social media to do a password reset, but don't quote me on that.

If you want to send an e-mail to [email protected] I'll be happy to switch out the e-mail address for you but since we don't keep any of your info, the only verification data that I can use is the IP address that you signed up with. So if you happen to know that AND your username, send a message and if it checks out I'lll flip your current e-mail into the system manually.

Also, I think the mods have access to do that too.. but i may be mistaken if they don't have the e-mail that's in our login system.



posted on Apr, 24 2023 @ 03:54 PM
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a reply to: Darko

I had to create a new account and have been having all kinds of issues logging in. i
It's mostly okay and I have a workaround for now BUT what I'm really annoyed by is now I no longer have access to RATS. Can I get back in or do I have to wait it out again?



posted on Apr, 27 2023 @ 06:51 AM
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I sent an email hoping that you'll be able to help me out.



posted on Apr, 29 2023 @ 06:43 AM
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I'm happy to report that this feature is back online
I got a direct phone number for a rep at One All who will fix any issue much more promptly than their normal customer service. Feel free to log in there but as a back up please enter your e-mail in the Account section of the sub menu so if you're ever locked out again you can always log in with a password reset with your username and email address.



posted on Jul, 12 2023 @ 11:34 AM
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I created a new account again.....
When I go to log in through google with my account I have had for over 7 years it goes to log in.
Looks like it is logging in goes through the loading part then does not log into my account.
It is very frustrating to loose my Avatar and thread history from years of lurking and posting....



posted on Jul, 13 2023 @ 01:15 PM
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a reply to: Psychonaught

Try a PM to Djarums.

He sorted this problem for me.





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