a reply to:
JAGStorm
I believe you are. I've worked for Amazon 3 holiday seasons now. 2020 I was just driving for extra money. We were doing 200+ stops a day with 300+
packages. It wasn't uncommon to see people having to do their first 30+ stops from the driver's seat because the back of the van was crammed full.
Shifts go until you're done or your 10 hours of legal drive time run out (which is a rarity, usually if it takes you that long you're an ass dragger
and someone who actually tries is sent to do some of your job for you).
2021 was about the same. Slightly less but not by much. There were also so many more routes that the 3 DSPs in my hub each got 2 waves extra (7am
start time with waves of 15 going out every 15 minutes instead of 9:15 start time with waves every 20-25).
This year is... Different. Vans are packed beyond full (mostly because of 7-10 enormous boxes along with 15-20 totes full of smaller boxes and bags
plus anything else that's too large/heavy to go in a tote) but instead of a minimum of 180 stops the average is more like 120.
The problem is that there's something going on with the way the AI does the routing. I have people quitting almost daily because they keep promising
to fix it but it just gets worse. Routes that should take maybe 6 hours are taking 9-9.5 even if help is sent. Some rural routes will have them drive
12-20 minutes from one stop to the next, then 5 minutes past that one, then back to one a half mile down the road from the first. Routes will start in
mountain towns, circle through a city or two then end 3 counties later literally across the street from the first stop of the day. Amazon doesn't care
and basically expects stops to take 3 minutes max from start of one to start of the next.
Hell, I used to do an EXTREMELY rural route at the first DSP I worked for that was roughly 125 stops a day. It took me 6 hours after a few weeks once
I learned where the GPS made mistakes and shortcuts could be taken. I now rarely drive but the other day -due to being woefully understaffed and also
having at least 3 vans a week poop the bed- had to drive a route of 85 stops/125 packages that took me 9.5 hours because of routing.
Either way, I'm trying to make 2 points simultaneously. The first would be yes, I think you are correct and after seeing the size of routes and number
of packages following cyber Monday I also called BS on their claims of record breaking sales.
The second is that honestly, at this point, Amazon really is taking anyone willing to put up with the work. I think my drivers start at 19.25 or
something around there currently. For the cost of living here, that's nothing. Especially when you spend your day delivering things that could have
been bought locally to ungrateful and often flat out insulting jerks, peeing in bottles to avoid having to stop for a bathroom because that'll put you
behind almost without a doubt, having an inward facing camera watching your every movement and sending videos to management of anything it seems
unsafe (on that 85 stop route mine yelled at me and reported me to... Well myself, essentially) and reporting you if it sees your eyes go down too
frequently to check the speed limit on the GPS when you're in areas you don't know because both the camera and gps app keep records of your driving
and if it goes to low it hits your pay. Checking your mirrors too much before a lane change or turn? That's a hit. Take a drink of water while
driving? That's a hit. The outward facing camera... Someone cuts you off and you're too close to them? Hit. Hit the brakes too hard after being cut
off? Double hit. Swerve to miss a person/road debris/whatever? Hit. Windy day blowing your 10' tall box on wheels around? Hit. So really, considering
there's a finite number of people with clean driving records that will do that work for that pay and how many people get fed up with the "safety"
rules that end up making you a hazard to other drivers and leaving, you're probably going to run out of decent drivers in a couple of years.
The other day a friend of mine that's still just driving and does occasional training had a trainee that delivered to the wrong house a few dozen
times, defecated in her pants halfway through the day, then told my friend about how she was fired from her last job a few weeks ago for crashing a
van. So yeah, that's the quality of people we're getting now with only maybe 2 out of 5 drivers being good at what they do and actually caring. Also
the reasons I plan on leaving after my shift on new year's eve.
Sorry for rambling.