issue with logging onto my computer

I am far from a computer guy, The basic I can tell you without looking at the sticker is it's an Acer. at least 3 years old. My buddy, a computer guy set it up for me when I bought it ( he is no longer easily available) with 3 user accounts. Widows 7 Professional I think, 7 for sure

1 was called install, had admin privileges and password protected. I know the password, but was to keep me from installing junk inadvertenly...

2 was me, I password protected and

3 was guest...

I turned on my computer this morning and logged into my acct. and got this message

the User Profile Service failed the logon
User profile cannot be loaded.

I can log in under install and guest but not my acct.

The thing that bugs me most is I have lots of pics of lots of stuff I cannot access on the other accts. grand kids, my wedding , house renovations etc... I hope they are still there.

I guess I am curious if that logon msg. is something that can be overcome somewhat easily?

a reply to: tinner07

Hi, here is a great video that will help you.

You need to restart your PC in safe mode.

a reply to: Jdennis10

ok will watch that, thanks. Have only seen the safe mode option after a bad shutdown....

a reply to: tinner07

Restart and tap f8 key many times to get to safe mode.

a reply to: Jdennis10

That video is awesome. except for the part were he said it's simple lol.... I'll boot that up on my wifes laptop and do it when she gets home.

Does seem "simple" enough,

a reply to: Jdennis10

if that works I'll send you a dozen roses... or bullets

a reply to: tinner07

Lol, I will take the bullets. Thank you.

Look into the below program. I keep it around for just such emergencies

Tweaking.com - Windows repair

Warning - runs a very . very long time.
Not saying it works for everyone. Has for me twice with Windows 10 for nearly the same issue.
Disclaimer - although it has worked for me twice , and was referred by "Bleeping Computer" I take no responsibility...

a reply to: Gothmog

That is a great program.

a reply to: Gothmog

Thanks for that, to me that page looks a little busy. I am sure I could figure it out so I do appreciate it.

I think I am going to try the "simple" fix the video shows... only 27 simple steps, what could go wrong??? lol....

But really I do appreciate and thank you

originally posted by: Jdennis10
a reply to: Gothmog

That is a great program.

Yes , I wound up with a clean , nice running ,OS
I am an IT Prof and had to try it my way. After hours of banging head on desk , I gave in and tried it. Worked like a charm

a reply to: Gothmog

I do Some IT work too. You will love this one. Today I unpacked a brand new Dell with Windows 10. Set it up and power it on.

Guess what it said at power up? This computer is not compatable with Windows 10. Lol

Ok back in the box and shipped back to Dell.

a reply to: Jdennis10

from your avatar I thought you'd take the bullets lol... I'll send roses instead, you have enough bullets. and all I have is 30:30 for my Winchester.

originally posted by: Jdennis10
a reply to: Gothmog

I do Some IT work too. You will love this one. Today I unpacked a brand new Dell with Windows 10. Set it up and power it on.

Guess what it said at power up? This computer is not compatable with Windows 10. Lol

Ok back in the box and shipped back to Dell.

UEFI related message. Nowadays manufacturers are locking in the OS via UEFI
One reason why I build my own since time immemorial 30+ years. I need a new hobby)

originally posted by: tinner07
a reply to: Gothmog

Thanks for that, to me that page looks a little busy. I am sure I could figure it out so I do appreciate it.

I think I am going to try the "simple" fix the video shows... only 27 simple steps, what could go wrong??? lol....

But really I do appreciate and thank you

Nothin to figure out. Run the program and use the defaults (I choose all) . Go out to dinner. Rent 2 good movies. Watch them. Seriously , it ran for 4 hrs. When the program was finished , I was surprised out how Windows 10 ran.

a reply to: Gothmog

The company I work for wants to go right out of the box. Yes I would rather build one and use Linux. They won't go for that.

Sorry OP I went off topic.

a reply to: tinner07

I need bullets for my Smith & Wesson Model 500.

How about three simple steps?

1. Boot into repair mode with your installation media. Find those directions on any site.

2. Open command line rename your corrupted user profile under c:users.

3. Reboot


On reboot windows should regenerate your profile. Alternatively you can create a user in command line and login parallel to your corrupted account.

a reply to: Gothmog

I looked at that again and will maybe run it tonite

a reply to: Gothmog

That program completely destroyed a version of windows for me one time. First time ive ever had a tweaking.com program go so horribly wrong.