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eHarmony is based upon a complex matching system developed through extensive testing of married individuals. One of the requirements for it to work successfully is for participants to fall into our rigorously defined profiles. If we aren't able to match a user well using these profiles, the most considerate approach is to inform them early in the process...
Unfortunately, we are not able to make our profiles work for you. Our matching system is not suitable for about 20% of potential users, so 1 in 5 people simply would not benefit from our service. We hope that you understand that we regret our inability to provide service for you at this time.
Originally posted by RANT
Unable to Match You At This Time!
eHarmony is based upon a complex matching system developed through extensive testing of married individuals. One of the requirements for it to work successfully is for participants to fall into our rigorously defined profiles. If we aren't able to match a user well using these profiles, the most considerate approach is to inform them early in the process...
Unfortunately, we are not able to make our profiles work for you. Our matching system is not suitable for about 20% of potential users, so 1 in 5 people simply would not benefit from our service. We hope that you understand that we regret our inability to provide service for you at this time.
Originally posted by lmgnyc
Is that the eHarmony equivalent of "It's not you--it's me"?