New Video Card Won't Boot

originally posted by: opethPA
Just saw that you tested it on your machine and its fine.

Focus on the memory on the MB..

A bad chip can , has and will continue to present as a machine powering on but not displaying any video.
Can you remove your memory to try and isolate ?

If it was his memory on his MB, wouldn't the old card not work too?

When we place his old card back in: the computer boots up fine and displays.

a reply to: eriktheawful

I don't think the BIOS is the issue but it wouldn't hurt to reset them to factory settings to eliminate a variable

originally posted by: eriktheawful
If it was his memory on his MB, wouldn't the old card not work too?
When we place his old card back in: the computer boots up fine and displays.

Ahh didn't see that part in the previous posts.

Still I would swap around-remove MEM. The harder a video card-CPU-insert something else drives the power it draws the more other faulty gear my make itself known.

a reply to: eriktheawful

hey,
I have a Gigabyte and a R9 290.
My Gigabyte is VEEERY picky about compatible processor and RAM. It looks like your processor is OK, IDK about the RAM.
The MB and the card are most likely compatible as long as it supports PCIE 2.0 or 3.0 (and honestly 1.0 would probably be fine too) In the BIOS there should be an option to select Northbridge or southbridge pcie slot as primary adapter. but i suppose if you cant get a picture at all that will be of little use to you.
So i guess make sure to try putting the card in both slots.

Hey, I just read some of the other replies. That MB has 2 PCIE slots right? try booting with both cards, shouldnt be too hard on the PSU as long as use the old card as the primary and dont put it under any load.

Okay this might sound odd but try these things before you do anything drastic as these are common solutions to a 'black screen'.


Is the HDMI cable in properly?
Does the computer turn on, as in load to the BIOS screen? Seeing as the BIOS doesn't care about drivers and with any intel board with load from the internal gpu.
If it does turn on, then goes black, you can try swapping the PCIE six power socket (the black one with six pins) power connector over for the other one. Sometimes they're not the same.
You could also, open the computer up, take the power cable out and hold the power button for 15 seconds, this will completely drain the computer of power. Now look for a battery sitting next to either the gpu or Intel fan. It's either round or a BIOS lever. If it's a lever pull it up, if it's a round battery, press the back in and let it pop out (it's the Bios battery) then after 3 mins plug it back in.

When the compputer loads it will have a message saying "change BIOS to usable mode" select that with the gpu IN the slot. If it recognises it you'll know. Also, the computer could have display issues simply because of the size of the card and how it sits in the port. Or how it's angled. Is it in properly?

Does it make a static like noise when you try to load the PC?

Does the screen flicker?

Also go into the BIOS and into system. Make sure that it's selected to boot in windows 8. And DISABLE safe boot. Also you can turn ON cmad support. It's off by default.

There's also something in the Bios called LEGACY/UEFI support. Turn those on. You're looking for UEFI.

a reply to: eriktheawful

I looked a bit around, and did can be related (same mobo)...

h9-1130 Won't boot after new graphics card install.

Alright, here we go.

I recently bought an EVGA 750 superclocked for my PC. The first time I installed it, I got a black screen. Popped in the old GPU and checked the BIOS. Ended up updating it. Now, here's the interesting part: I install the EVGA back into my computer, and it ends up getting stuck at the HP boot logo. I went to another thread on this site regarding pretty much the same question, and the people there recommended checking the PSU and the graphics card. Well, I brought my GPU to a friend to plug into his computer, and it booted up just fine. I did check my PSU aswell, and all seems to be fine there. So, yeah, any suggestions on how I can get this card to work on my mobo?

SPECS:
AMD FX-8120 (old)
GPU: AMD 7670 (new)
GPU: EVGA 750 1gb Superclocked
PSU: HP 650w
mobo: Gigabyte 2AC8

Answer given...

Hi,

I have no suggestions on how to get the EVGA GTX 750 to work in a HP PC that has a legacy version 7 bios (non-UEFI).

I do have one suggestion: Contact EVGA and ask for a remendy other than replacing the motherboard or buying a new PC. Don't expect HP to provide a version 8 UEFI BIOS update for your PC. HP didn't start producing UEFI BIOS consumer desktop PCs until the middle of October 2012.

You might try Sapphire as they offer both NVIDIA and AMD graphics that are designated UEFI and those that are not designated UEFI. You need a card that is non-UEFI designated.

Source

- So check BIOS version and if it needs (can) to be updated

- BIOS settings is the other thing

- Check ampere`s of the rails of the PSU

- MOBO GPU slot power delivery to the Graphics Card

- Is the Graphics Card firmly pushed down in the MOBO GPU slot

Those are the things which can cause the problem.

originally posted by: eriktheawful
His mother board has NO intergrated video. Completely dependent upon having a card in it.

then it may be a case of the mobo not providing enough juice, or you've inadvertently forced the video card into an incompatible slot.
on the other hand failure to read the instructions might be the cause: maybe you needed to install the driver 1st before attaching the card?

a reply to: AdamuBureido

If you uninstall the old drivers first, he just picks up the legacy drivers in the operating system and should work.

As the MB is over 4 years old, along with the CPU, and a FX6100 will act like a bottleneck even if everything was working, I'm pretty sure now this is a BIOS issue.

Since it's his birthday this coming weekend, and his mom didn't know what to get him, we're going to go ahead and replace his MB and CPU with an upgrade. She's footing the bill (and she's loaded, hehehehe, this is my ex wife).

Most of what all you suggested (checking the cable, reseating the memory, reseating the card, testing the card in another computer, moving the power connectors around...their dual 6+2 connectors...), I had pretty much gave a try to no avail.

I can't plug into the MB video, because his MB doesn't have a built in video chipset.

I had not thought about the BIOS being out of date though, and that just might be the problem.

As I know the card works just fine, and worked fine with my MB, I'm going to upgrade him with mine....but he's getting a better CPU than me, hehehehe.

I appriciate all the input from everyone!

originally posted by: AdamuBureido
on the other hand failure to read the instructions might be the cause: maybe you needed to install the driver 1st before attaching the card?

Except the drivers don't come into play if he isn't even getting into the BIOS with the new card inserted.
Hell you can build a machine, not put a HD in (thus taking drivers 100% out of it) and boot it up into the BIOS.

Someone metioned above about possible bugs with that combo , RAM issues, multiple other hardware things are the most likely culprit. Re-seating memory isn't really removing a faulty chip. In the end though it sounds like you have decided to replace the MB and CPU combo and nothing like building a machine from the ground up !

Have fun!!

originally posted by: AdamuBureido

originally posted by: eriktheawful
His mother board has NO intergrated video. Completely dependent upon having a card in it.

then it may be a case of the mobo not providing enough juice, or you've inadvertently forced the video card into an incompatible slot.
on the other hand failure to read the instructions might be the cause: maybe you needed to install the driver 1st before attaching the card?

Hahaha!

No. I know a ePCI 16 x 1 slot when I see one. The rest of his slots are ePCI 1's....about an inch long. Couldn't put the card in one of those if I wanted to.

The card is not just powered by the ePCI slot, but the external power connectors. Most vid cards have a 6 pin connector, or two 6 pin connectors. This card has two 6+2 connectors on it (why don't they just call them 8 pin connectors? Hmmm?, HA!). But his brand new power supply has the correct connectors for that.

a reply to: eriktheawful

It still gets powered by the MOBO, the two 6+2 are adding to that.

But it`s a good card, I have also an R-290.

originally posted by: eriktheawful

originally posted by: theantediluvian
850w should be plenty and it's a new psu so we should be able to rule that out. The cpu shouldn't be a factor. There's no onboard video with that mobo so that's not an issue. The slot is known to work because it boots with the old card. Finally, it's not posting at all so that's not a driver issue.

The card might be doa (it does happen) or it could be something funky with the mobo. Has he tried flashing the mobo's BIOS to the latest version?

Ahhhhhhhh!!!!

Now here is something I was pondering: Is his BIOS having an issue with the new card? That is something I've not looked at yet.

a reply to: eriktheawful

As I know the card works just fine, and worked fine with my MB, I'm going to upgrade him with mine....but he's getting a better CPU than me, hehehehe.

Ah, so the card is known to be good too. If you give the BIOS upgrade a go before the mobo swap, please update the thread. There are few worse things on the Internet than troubleshooting threads without a resolution!

a reply to: theantediluvian

If I mess with it and it works I'll let you know.

Crap! It's already almost midnight here, and I didn't get any Diablo 3 playing time in!

Start simple . unplug power supply . Move CMOS clear jumper to clear position. Hold power button for 5 full seconds with no power . Install card . Move CMOS jumper back to normal . Plug power cord in . Now try to POST. If the system only spins the fan , usually that is a proc or overheat issue.

I have 2 R9 290s in crossfire . This is what I had to do as I added each one .


I work tech support for one of the largest tech firms in the universe. always start with these :
Clear CMOS
Update BIOS (only if the specific version has a fix for that specific issue)
Format C: Joking on this one , only as a last resort....

originally posted by: eriktheawful
a reply to: Variable

Nope. Nothing appears on the monitor at all. All the fans spin up, HD spins up, just nothing is sent to the monitor.

Again: his MB does NOT have a built on graphics.

I'm thinking of upgrading his MB to a Gigabyte GA-990FXA-UD3 and his CPU to a AMD FX 8350 8 core cpu.

Can you adopt me? Please?

a reply to: eriktheawful

This may sound simplistic and unlikely to work, but try changing the ram to single-channel (easy to tell if ram slots are color coded, though I guess not if you don't know how their color coding works). I had a gigabyte motherboard (am3 era) that refused to do anything but spin up the fans on my gpu. I swapped the ram to the incorrect configuration and it booted up perfectly. Always puzzled me, but worth sharing incase it gets you somewhere.

Simple, your mobo is PCIe 2.0. The graphics card is PCIe 3.0 only. Ignore all the above answers, you will not get it to work unless you buy a PCIe 3.0 compatible mobo.

originally posted by: TatTvamAsi
Simple, your mobo is PCIe 2.0. The graphics card is PCIe 3.0 only. Ignore all the above answers, you will not get it to work unless you buy a PCIe 3.0 compatible mobo.

PCI-e 3.0 and PCI-e 2.0 are different Gen levels. The PCI-e Gen 3 is backward compatible as long as it is in a PCI-e 8x or 16x slot. The only drawback is the rate of video bandwith.

a reply to: TatTvamAsi

Really?

That's strange, because all 3.0's are suppose to be backwards compatible. And my MB is a Gigabyte 970A-DS3P, with a FX6300 CPU.

My ePCI 16 x 1 slot is 2.0

The new card worked just fine.