posted on Jun, 17 2014 @ 03:00 PM
OK, so an update after our confrontation of the jeweler.
Our worst fear was realized. The jeweler has no apprentice or assistant. He stated that he himself did the work. All of the tool marks were
explained as "loss due to polishing". He said, and I got this on video, that every time a piece of jewelry is polished - 6% of the weight is lost
to the polishing wheel. I asked why he polished the inside of the ring when he was working on the prongs - and why polishing leaves gouges and tool
marks because when something is polished, shouldn't it be polished when you're finished?
Long story short, my wife demanded a refund for the poor work on the prongs (that broke within 24 hours). He offered to fill the holes he drilled,
and I told him that he would never touch another piece of our jewelry - at which point he shut the confrontation down and asked us to leave - all on
video.
Other than the obviously false statement that jewelry loses 6% of its weight after polishing (I know some gold is lost, but 6% is a ridiculous lie) -
he didn't incriminate himself. Many jewelers offer "free" polishing because they know they can sell the debris from their polishing wheel for more
than the cost of a new wheel and new polishing compound (they call it rouge).
6% would mean that a 10 gram piece of jewelry would lose half its weight in 10 cleanings. Unfortunately, that math doesn't work for the amount of
gold missing - 13% IF all of the gold was gradually lost over the course of the 3 cleanings he's done after working on the ring, but all of the
weight was lost in this last visit - making the loss to "polishing" in this one visit a whopping 35%!!!
We got our $51 refund and left - still violated by the betrayal of trust, still minus the property stolen, but at least he knows that he went too far.
I don't know that he'll change practice, and frankly I don't really care. The $51 was more than I expected to get (I hoped for a different
scenario, but that was a fantasy).
Now, our only course of action is to spread the word. I have some influential friends in the community. I volunteer computer work for the local
charities, which includes some senior citizens groups - and I think that I can plant some seeds with the right people and be sure that he'll feel the
impact in a short time. Between myself, my wife and my families contacts - we can get the word out.
As an aside - while waiting to speak with him, I watched him offer a women $60 for a 5 gram gold bullion pendant (@$40 per gram, this is worth $200).
She didn't take the offer. He's obviously a crook. I looked like an easy mark, and apparently I was.
My wife is now fully on board with the idea of designing her own ring using her original rings and diamonds as well as her parents rings to make
something special. She's still upset about what happened, but we've reached the end of that road. Now begins the healing, which will be complete
when she has her new ring on her finger (and we've had it appraised and documented).