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Bank of America Corp, after receiving heavy public criticism for a planned $5-per-month debit card fee, is likely to give customers more ways to avoid the fee, a person familiar with the bank's plans said Friday. The second-biggest U.S. bank is reworking its plans as rivals Wells Fargo & Co and JPMorgan Chase & Co have decided not to charge monthly fees, ending test programs in certain states.
Bank of America set off a firestorm of criticism from customers, consumer advocates and politicians last month when it disclosed plans to charge customers $5 per month for using their debit cards, starting sometime next year. The goal was to make up revenue lost to a law that slashes the fees banks charge retailers when consumers swipe their cards. While some banks have disclosed plans to apply similar fees, many banks and credit unions decided not to institute the charge and have encouraged customers to switch banks.
Among other banks, Wells Fargo & Co said late Friday that in response to customer feedback it has canceled a five-state pilot program that would have charged customers $3 per month to use their cards
Norma Garcia, manager of Consumers Union's financial services program, applauded JPMorgan's decision, but said that, without more details, it was unclear if Bank of America's changes would be better for customers. "Clearly, there is overwhelming public support to drop the fee," she added.
Bank of America Corp, after receiving heavy public criticism for a planned $5-per-month debit card fee, is likely to give customers more ways to avoid the fee...
Bank of America will formally announce the decision today, (Tuesday 1 Nov)...
The announcements follow decisions last week by Wells Fargo & Co. and J.P. Morgan Chase & Co. to drop customer tests of the new fees.
The about-face represents a rare concession to customer sensitivities over fees. Hit hard by a soft economy and tightening regulations, banks have been adding fees on services, charging for instance for many checking accounts that used to be free