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This just going to promote racism/hatred between Australia & India by stereo-typing both races.What the Indian call centre staff are really told about Australians
Just stating the facts, guys. Australia is known as the dumbest continent . . . so speak slowly" - CALL CENTRE TEACHER
INDIAN call centres are teaching staff Australia is the world's "dumbest continent" where people "drink constantly" and are "quite racist".
Staff taught "how to act Australian" are also told to "speak slowly" to customers on the other end of the phone line because they tend to be technologically "backwards".
Indian-based telephone spruikers and helpline operators are also warned that Australians are "touchy" about their pets.
They are also instructed it's OK to hang up on Australians who use the "preferred term for us" - "brown bastards".
The revelations have caused a stir in the US over cultural stereotyping after they appeared in the reputable news magazine Mother Jones.
One of the magazine's writers, journalist Andrew Marantz, spent weeks undertaking training in India with locals at an organisation called the Delhi Call Centre.
"For three weeks, a culture trainer will teach us conversational skills, Australian pop culture, and the terms of the mobile phone contracts we'll be peddling," he says. "Our first job at DCC will be to interrupt Australians at dinner and ask them to switch phone providers."
Marantz told The Sunday Mail he undertook the investigation last year, when there was some publicity about Indian students in Australia facing violent attacks.
The training program taught employees about conversational skills and Australian pop culture in the hope that they would build a rapport with the person they were trying to sell to.
In "dissecting" the Australian psyche in 20 minutes, the teacher told the class, "Just stating the facts, guys. Australia is known as the dumbest continent. Literally, college was unknown there until recently, so speak slowly".
"Technologically speaking, they're somewhat backward, as well. The average person's mobile would be no better than, say, a Nokia 3110 classic."
That revelation "drew scoffs from around the room".
"Australians drink constantly," the teacher warned. "If you call on a Friday night, they'll be smashed - every time.
"Oh, and don't attempt to make small talk with them about their pets, OK? They can be quite touchy about animals."
When one call centre student asked what kind of people lived in Australia, the teacher replied: "Let's admit: they are quite racist. They do not like Indians."
She continued: "Their preferred term for us is . . . 'brown bastards'."
without morals, everything is permissible. simple as that. what are you going to say? "you can't do that, its "wrong" you can't condemn anything or anyone without morals.
i've met quite a few people who think morals don't exist, but none of them live like it. a justice system would not exist if people had no sense of right versus wrong.
Originally posted by Hopeforeveryone
Interesting nobody has mentioned empathy, the ability to imagine how someone else feels, which to me seems to be a good basis for "morals". If you can feel how your actions affect others and can relate to them it's unlikely you would do things to harm them.
Then there's also the concept of having a conscience ! If we didn't have that then it really would be Law of the jungle time.
Therefore, I believe "morals" as they are described in modern society, are nothing more than a political tool used for social engineering.
Originally posted by Bob Sholtz
there are also universal morals that everyone feels. people can become desensitized, but there are absolutes.
Originally posted by boncho
I believe morality breeds out of a search for self-image, breaking down insecurities.... As opposed to some ruling law inside of people.
Originally posted by boncho
I believe self-preservation is the number one thing that shapes us as human beings.
Originally posted by boncho
Morality is a bunch of humbug that makes people feel good about themselves at night.
Originally posted by boncho
Someone said to me "Without morals people would just kill each other." I said, "I don't have morals, and I don't plan on killing anyone."
Originally posted by boncho
our decisions are made with human intellect.
Originally posted by boncho
Something happens, you react, you have a choice if this is going to cause positive or negative consequences for you and the people you are interacting with.
Simple.
Originally posted by boncho
No matter how "good" of a person someone believes they are, everyone is open to be corrupted.
Originally posted by boncho
Everyone is susceptible to human emotions that negate the "moral" feeling you have in the pit of your stomach when you are doing something you perceive as wrong.
Originally posted by boncho
If someone were to have a deep-set of morals, I believe they would not be able to go against these at anytime for any reason whatsoever. Should they, and the meaning is lost.
Originally posted by boncho
Therefore, I believe "morals" as they are described in modern society, are nothing more than a political tool used for social engineering.
Originally posted by boncho
And now I leave you with a joke: