posted on Apr, 25 2011 @ 12:19 AM
Hello everyone
I have been very upset lately with a certain store that a friend of mine works at. Lets begin with how everything started.
A few months ago a really close friend of mine, almost like a sister, got a new job at this store where they sell electronics (I will not say the
name) so after working there for a few months she started to make a lot of sells and she seemed happy. But one day i noticed she was bothered and i
asked her what was wrong. She started telling how much she hates her job and how she has to lie to people, I told her thats what salesman do, LIE.
(she works in the computer department)
This is what she told me.
There are certain price tags out on the floor, each computer has 4 price tags. 1 price tag which is the advertised price and the other 3 are services
which this store provides which is 90-300 dollars more. and the services are crap, these are things you can do on your own, most people go looking for
the advertise price which is cheaper.
So she tells me the store doesn't really like when you sell the advertise price because it doesn't bring in money and for that reason they might cut
your hours.
So she proceeded to explain how she was told to make a sell, If the customer asks for the advertise price just tell them we don't have it even if
they have 200 which in most cases they do. There has been cases she has told me that customers are told to go to a certain location where they have
the item, and when they get there (the store she works at) after driving MILES to buy, they are told that they don't have it advertised when really
they have stacks of them!!!!
There was this specific item which is internet where ever you go.....WORSE thing you can ever buy (2 year contract, up to 60 dollars a month) this
thing does not get any signal and its super slow. She explained how she has made a lot of poor little old women buy these pieces of you know what.
Is this right? shouldn't the customer get what he wants?
OPINIONS????