posted on Aug, 15 2010 @ 08:03 PM
Wow. That was one hell of a video, S&F.
Now I'm no health professional, but it seems sort of obvious that there should be some kind of de-escalating protocol to follow when family members
come in irate over psych holds. This couldn't have been some lone incident, I am sure this plays out hundreds of times a year all over the
country.
My first thoughts on the hospital staff response (woman in the back) was, she really isn't setting herself or the hospital in a position of
authority. I mean really, if you are legally holding someone against their will, you damn well better have the law tattooed to the inside of your
eyelids. Stonewalling with vague language and not providing the person in charge set this guy up to grab the girl out of there...I would too, if that
was the best response the hospital could give.
In my imaginary hospital, a hostile family member would be calmly directed to a conference room, where someone qualified could sit down with them and
explain the laws, procedures and expectations of the situation.
As for the elevator. Ugh. That security guy needs fired, badly. The whole event was hostile, confrontational, and a total cluster that never had to
happen.
In the elevator would have been another GREAT time for someone to stop the battle, speak alone with the family and calm everyone down, at which point
they could be directed to a conference room, someone qualified brought in...etc etc.
One final note: As to the guy's motive: You get all hopped up on adreneline like this guy was, see what babble comes out of your mouth. His brain
was going about 12 times faster than his mouth could keep up ;P