I have been having problems with my eye, so I called my HMO to set up an appointment. I also need to renew my driver's licence, so shortly after I
got off the phone with my HMO I made an appointment with the DMV.
The earliest the HMO could squeeze me in is Friday at 1:30 p.m. The DMV could squeeze me in Thursday at 9:00 a.m.
To tell you the truth, my new insurance company seems OK, but my last one made the California DMV look like a model of efficiency and fine customer
service
I haven't found in general that corporate bureaucrats are really any better to deal with than government bureaucrats - often less so.
The DMV allows you to make appointments so you can get in and out without having to wait in line. It's just like healthcare actually. I could see a
doctor today by going to an emergency room and waiting several hours, or I can make an appointment with a doctor and hopefully get in and get
out without having to wait in line.