Over the years I've noticed the same issues arising with a avatars. Sometimes the problem is at the client's end, other times, it's down to ATS
profile settings.
So, here are the three recurring problems and their solutions.
Problem 1: Not seeing avatars, both yours and of others.
There's an ATS option to hide avatars and backgrounds. Go to your account settings (down arrow in the top menu --> Account). At the bottom of the page
you should see the following:
If it says show for desktop avatars then it is activated... click it so it says hide and reload a thread to show changes.
Problem 2: Using uploaded images as avatars or profile background.
There are two ways to do it. One is more convoluted and requires you to copy and paste the bbcode into specific fields. I won't go into details
because you can find more info and discussions in the Freshman's Forum.
www.abovetopsecret.com...
The quick and dirty solution is... Once the image is uploaded, select it so it opens in a new window and just click the little person icon to set it
as your avatar. The other squarish icon to the right will set the image as your profile background.
Problem 3: Can't upload images.
The image upload function has been fixed, but in case it's not working for you, try the older upload page at the link below.
img.abovetopsecret.com...
Just click the link or copy and paste into your browser's address bar. However, it is an unsecured page, so you will be asked if you want to
proceed... no worries, it's OK.
Images need to be in .png or .jpg (not .jpeg) format and under 2Mb.
Ok, I think that covers the most generic problems.
Note to Mods: I posted in General Chat so that more people see it, rather than the less populated subforums. Please move as you see fit.
edit on 5/8/2023 by Encia22 because: (no reason given)