posted on Mar, 2 2005 @ 10:00 PM
I was going to bite my tongue and not respond to this. But then I figured I should say something, because it is a lot of freaking money to be forking
out.
Two years ago I built an Alienware system. I was stoked. Then came the wait. Then came more waiting. Then came the blow offs. No one was anyhelp.
All calls were sent out of the U.S. which isn't a problem in it self but when the person on the other end of the phone can't barely speak English
it is very frustrating.
After a month of waiting I decided to cancel my order. Hell, I will just build my system like I always did before, on my own. The very next day my
order status jumped from step 2 to step 9 or something...which basically meant it was ready to be shipped. I was pissed. I had to call again and
wait and then they assured me the order was cancelled. Well I kept checking because of the lies they had already told me. Guess what? Then sent the
freaking computer out!! I had to then call FedEx to try and stop the package. They were more helpful than Alienware ever was. To cut this part
short, the computer was basically on a truck on its way to my house before it was stopped. Mind you, this computer was cancelled
BEFORE it was
even supposed to be built. Never once did Alienware apologize for anything. I still have all my emails just incase, because 1 month later they were
still trying to bill me for a computer I did not have nor want. I had to fix that as well.
Alienware is junk. Period. Sure there are a few people who have great systems, and got lucky. Sure they get great reviews, but then again, I am
sure they make sure to send the magazines the best possible systems.
You asked for input, I am giving it. It is your money after all. But I would do a bit more research. Just Google this line: Beware of Alienware
and see what you get.
Just trying to help. There are way better systems out there than Alienware anyway:
Falcon
Or build your own.
Boba
*Thanks dlm, I thought I would be the only one saying Alienware sucks*
[edit on 3/2/2005 by bobafett1972]