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I saw people signing customers up at online stations using the "generic" email as we were instructed to use by upper management 'if the customer didn't have an email'.
"They ruined my life," Bill Bado, a former Wells Fargo banker in Pennsylvania, told CNNMoney.
Bado not only refused orders to open phony bank and credit accounts. The New Jersey man called an ethics hotline and sent an email to human resources in September 2013, flagging unethical sales activities he was being instructed to do.
Eight days after that email, a copy of which CNNMoney obtained, Bado was terminated. The stated reason? Tardiness.
...
Wells Fargo CEO John Stumpf made precisely that point on Tuesday when he testified before angry Senators.
"Each team member, no matter where you are in the organization, is encouraged to raise their hands," Stumpf told lawmakers. He mentioned the anonymous ethics line, adding, "We want to hear from them."
But that's not the experience of some former Wells Fargo workers.
One former Wells Fargo human resources official even said the bank had a method in place to retaliate against tipsters. He said that Wells Fargo would find ways to fire employees "in retaliation for shining light" on sales issues. It could be as simple as monitoring the employee to find a fault, like showing up a few minutes late on several occasions.
"If this person was supposed to be at the branch at 8:30 a.m. and they showed up at 8:32 a.m, they would fire them," the former human resources official told CNNMoney, on the condition he remain anonymous out of fear for his caree
Link
originally posted by: dawnstar
if anyone's interested, here's a video of the full senate investigative hearing on the subject... I think it was over four hours long though, if I am remembering right...
www.banking.senate.gov...
it's worth listening to if you can find the time to.
Now CNNMoney is hearing from former Wells Fargo (WFC) workers around the country who tried to put a stop to these illegal tactics.
Almost half a dozen workers who spoke with us say they paid dearly for trying to do the right thing: they were fired.
"They ruined my life," Bill Bado, a former Wells Fargo banker in Pennsylvania, told CNNMoney.
Bado not only refused orders to open phony bank and credit accounts. The New Jersey man called an ethics hotline and sent an email to human resources in September 2013, flagging unethical sales activities he was being instructed to do.
The federal class action suit accuses Wells Fargo of orchestrating a "fraudulent scheme" to boost its stock price that forced employees to "choose between keeping their jobs and opening unauthorized accounts."
In a statement to CNNMoney, Wells Fargo said: "We disagree with the allegations in the complaint and will vigorously defend against the misrepresentations it contains."
...
Employees who refused to take part in the scam were "systematically and routinely terminated," while those who did open unauthorized accounts were often promoted, the lawsuit alleges.
Nearly a half-dozen Wells Fargo employees even reached out to CNNMoney to say they were fired after flagging unethical sales tactics by calling the company's ethics hotline.
Link
Wells Fargo, in a statement, said it "works hard to foster a culture that is centered on doing what is right for our customers and exhibiting high ethical standards and integrity." The company added that "the vast majority of our team members serve our customers' best interests every day in every interaction."
Wells Fargo CEO John Stumpf will forfeit much of his 2016 salary -- including his bonus and $41 million in stock awards -- as the bank launches a probe into its phony accounts scandal.
The fallout from the controversy has also resulted in its first major executive departure. Carrie Tolstedt, who headed the division that created the fake accounts, has left the company ahead of her scheduled retirement at year end.
Wells Fargo, under pressure from lawmakers and shareholders to take action, said Tolstedt will not receive a bonus or severance, and that she'll forfeit all of her $19 million worth of unvested stock awards. Wells Fargo also said Tolstedt has agreed not to exercise some $34 million in stock options, the bank's independent directors announced Tuesday.
However, Tolstedt could still be walking away with a fortune despite running the retail bank during the entire time the unauthorized accounts were opened.
Tolstedt owns roughly $43.3 million in stock outright that she accumulated during her career with the bank, according to a letter Wells Fargo sent to Senator Elizabeth Warren. That means if she is allowed to keep her stock options, Tolstedt could leave Wells Fargo with stocks and options valued today at roughly $77 million.
money.cnn.com...