posted on Jul, 17 2014 @ 10:29 AM
a reply to:
snarky412
Wonderful story.
Now if Lowe's would treat its employees as well as the employees treated the Veteran . . . it would be even better.
IIRC, Lowe's was not even allowing its cashier's in its home city breaks. They had to stand on their feet 4 hours straight unless they begged for a
toilet break. I'd thought that was illegal. Evidently not.
Supposedly things have loosened A BIT . . . DEPENDING on the mood or sensibilities of the manager on duty at the time.
The other corporate culture I've long deplored about so many such org's is the horrendously absurd double bind's they put their managers in--all their
mid-level and I assume the store manager. There's typically been tons of impossible ~DEMANDS! And then cheeky punishments for not meeting the
impossible demands.
Part of that stems from cost-cutting by cutting employee numbers and employee hours. AND THEN !DEMANDING! that the remaining employees do the work of
2 people . . . too often in half the time. THAT'S TERMINALLY STUPID.
Such organizations fail to realize that such treatment of experienced employees is DESTRUCTIVE TO THEIR BOTTOM LINE.
A lot of the impact is hard to measure so the bean-counters don't monitor and bird-dog it like they do petty things.
1. Poorer than necessary treatment of employees causes more sickness as well as foot-dragging and sometimes worse from a beleaguered to disgruntled
employee.
2. Turnover is costly. Some experts think it takes 2 years before an employee is truly earning their way and profiting the company.
3. Happy, overtly and obviously valued employees treat customers better with a better attitude and a better mood. Well treated customers tend to buy
more and return more faithfully.
4. Happy, overtly valued and treasured employees bend over backwards benefitting the company with cost saving suggestions and innovative ideas in a
list of ways of lasting and significant benefit to the corporation.
I hope Lowe's rewarded these employees grandly. The publicity they've gotten from it is worth millions.
edit on 17/7/2014 by BO XIAN because: added.